Kivindyo Engineering Services LLC
Web Site Privacy Policy
Date: 01/22/2020

PRIVACY STATEMENT

Kivindyo Engineering Services LLC (KES) has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.
We respect your privacy. Information you entrust to KES will be handled with the greatest care, and KES will not use the information in ways to which you have not consented or is not required by law.

POLICY SCOPE

Sites Covered by this Policy - This Privacy Policy applies to all KES-owned web sites and domains, and our wholly owned subsidiaries.

WEB SITE INFORMATION GATHERING

KES recognizes the importance of keeping the information we collect about you confidential.  We always take great care to protect what you entrust to us. KES is committed to protecting the privacy of visitors to our website.

Personal Information Gathering - We do not automatically collect personally identifiable information (PII) about our web site visitors. We may record the Internet protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our web site, to detect and correct systems problems, and to improve the usability of our web site.  This information is not connected to individual names or personal identities.

Explicit Information Gathering - You can examine our entire web site without providing any information whatsoever. Our web site’s request-for-more-information form requires users to give us contact information. This information is used to provide information to those who inquire about our products and services, to ship orders, to bill orders, and to handle related business matters. This information is also used to get in touch with customers when necessary.

Covert Information Gathering - Our site does not covertly capture information regarding the specific activities of any particular user. We do not have any arrangements with any other sites to track or monitor user activities on the Web. Our site does, however, produce reports that permit us to view your activity on our site in anonymous or aggregated form. We do not use cookies, web bugs, or any other active content mechanism to capture or maintain information about users without their prior consent. The only personal information that we capture has been specifically submitted to us through the request-for-more-information form.  We do not store any persistent information on your computer.

Cookies and Web Bugs – This site uses Google Analytics.  Google Analytics tracks user activity via cookies.  We can use such analysis to gain insights about how to improve the functionality and user experience of the Site.
To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

The following cookie table lists a selection of the third party cookies used on this site. Although we may update this list periodically, please be advised that the names of cookies, pixels and other technologies are subject to change.

Personal Information Usage - When you disclose personal information to us that is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.

CHILDREN

Precautions For Children - KES does not attempt to collect personal information from children, and we do not provide services to children. The KES website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.

EMAIL LIST PRIVACY

Opt-in Email Lists - We use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those KES provides.

Third Party Email Lists – KES does not purchase email addresses and other contact information for the purposes of marketing and selling our products and services.

Personal Contacts: KES personnel frequently give presentations at conferences and seminars; write books, articles and newsletters; and participate in similar types of group and individual communications. We often receive business cards as well as requests for additional information or help with risk related issues. When we receive requests for information or help in person, from our web site from information volunteered by our web site visitors, or from conferences from people indicating they want more information about our type of services, we will place these individuals on our contact list.

Third Party Product Distribution - We do not use third parties to distribute products.  Email List Privacy - KES does not sell, rent or share our email lists with any other third parties. We do not link our email lists to any other databases. We do not store emails or individual information on our web server. All personally identifiable information is stored on servers behind our firewall.

Third Party Access to Your Personal Information

Third Party Access to Personal Information - KES does not use third-parties to process your personal information.

THIRD PARTY ADVERTISING

Third Party Ads – Certain pages of our web site may contain advertisements from third-parties not affiliated with KES. These advertisements may collect your IP address if you click on the ads. Otherwise, they do not collect personal information.

Behavioral Targeting - KES does not use software to track online behavior of web site visitors, including their visits to other web sites.

Third Party Certification - KES does not use third party organizations to certify the privacy of our website.

Compelled Disclosure - There may be times when we are required by law to disclose the information that you have submitted. Unless we are legally prohibited to do so, we will do our best to provide you with notice that a request for your information has been made to give you an opportunity to object to the disclosure. If you do not challenge the disclosure request, we may be legally required to turn over your information.

WEB SITE SECURITY

Security Measures - Our site is protected with a variety of security measures such as change control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.

Encryption Policy - Please be aware that the information you send to us in the information request form, privacy information request form, or in an email message will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number given at the bottom of this page.

Storage of Personally Identifiable Information (PII) - We do not store any personally identifiable information on our web server.

Sensitive Communicating Via Email and Web Page

Sending Confidential Information – Web sites visitors must not use this site to submit confidential information to KES. To arrange for the delivery of highly sensitive information, contact KES directly by calling 314.724.0821 to communicate any confidential information.

YOUR PERSONAL INFORMATION

Access to Personal Information - We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update or delete the information we have about you in our database, please fill out our privacy information request form. We will follow procedures to verify your identity before providing this information to further protect your privacy.

Your Opt-In and Opt-Out Decisions

Product Information - If you would like to receive information regarding our services or publications, please fill out our information request form.

Privacy Policies - If you have a question about our privacy practices, please fill out our privacy information request form.

Email Lists - If you are currently on our email list and wish to be removed, please sendan email to grace.kivindyo@keservicesstl.com.

Privacy Policy Changes

Policy Change Notice - We may occasionally make changes to our privacy policy to reflect changes in legal and regulatory requirements, or as necessary as we upgrade or modify our technology, applications and service offerings. We recommend you visit our site to review our privacy policies occasionally.

CONTACT INFORMATION

Customer Information Requests - With respect to this web site, there are two options regarding your personal information. If you wish to contact us about our products or services, then you need to disclose your contact information so that we can service your request. If you wish to remove your name and related information from our contact database, we will promptly take action to comply with your request. We are pleased to process address error correction notices and address change requests through any of the following channels:

• Sending electronic mail to grace.kivindyo@keservicesstl.com
• Sending regular mail to 1310 Papin St., Suite 103, St. Louis, MO 63103
• Calling 314.724.0821 during regular business hours Central Time Zone

Privacy Policy Questions and Problems: If you have any specific questions or concerns about our privacy policy or practices, including any suspected potential disclosures of your personal information, please use the following contact information:
Grace Kivindyo

• KES
• 1310 Papin St., Suite 103, St. Louis, MO 63103
• (314.724.0821)
• grace.kivindyo@keservicesstl.com

REFERENCES

This policy helps address the requirements of the following regulations and standards:
OECD Fair Information Principles
FTC Online Privacy Principles – US Federal Trade Commission
COPPA – Children’s Online Privacy Protection Act
ISO 27002: 15.1.4 Data protection and privacy of personal information
Health Care: HIPAA Privacy - Final Rule, HITECH Act
Financial Services: GLBA Act, Title V - Privacy